Reposebay Human Resource Limited offers HR consulting and career development services through a robust technology web application powered by Artificial Intelligence (AI). This innovative solution has been instrumental in preparing recent graduates for the workforce. It has enabled micro, small, and medium-sized enterprises (MSMEs) to access professional HR consultants for workforce management, employee engagement, retention, standard operating procedures, and workplace policies. Our all-encompassing solution also aids job seekers in finding suitable employment and assists business owners in optimizing their employees’ performance.
We are currently seeking to fill the following positions:
Job Title: Customer Service Representative
Tags: Customer Sevice Related Job
- Effectively manage a high volume of incoming phone calls.
- Generate sales leads through communication with customers.
- Identify and evaluate customer needs to ensure their satisfaction.
- Cultivate long-lasting relationships and build trust with customer accounts through open and interactive communication.
- Provide accurate, valid, and complete information using appropriate methods and tools.
- Achieve personal and customer service team sales targets and meet call handling quotas.
- Handle customer complaints, offering suitable solutions and alternatives within established timeframes, and ensuring follow-up to ensure resolution.
- Maintain records of customer interactions, process customer accounts, and organize documents.
- Adhere to communication procedures, guidelines, and policies.
October 25, 2023.
How to Apply
Qualified and interested candidates should send their CVs to email@example.com with the job title as the email’s subject.